Travel Agents’ Duties and Skills

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How to find to seek a reliable travel agent nowadays? Can we trust them easily? What does the characteristics or personality do we need to find the right travel agent?

Before you look for an agent, it is better to ask first your family or friends for a good and satisfying recommendation. It is better to seek a good travel plans with your family to avoid serious problems and disappointments at the end. But if they cannot lead you to competent and trusted recommendation, well it is your time to seek it yourself. Before to deal with an agent, make sure that you will consider that following tips of travel agent skills and duties:


  • Collect payment for transportation and accommodations from the travelers.
  • Ask the customers their destination, mode of transportation, travel dates, financial considerations, and accommodation required.
  • Calculate the travel costs and accommodations.
  • Book transportation and hotel reservations.
  • Plan, describes and arrange itinerary tour packages and promotional travel incentives.
  • Provide customer with brochures and publications containing travel information.
  • Request transportation carrier tickets using the computer printer system.
  • Investigate complaints about safety issues.
  • Examine carrier operating rules, guidelines or carrier training or programs for the regulation and safety agreement.


A travel agent must be a well-organized, accurate, detail-oriented, professional, and courteous. Good writing and interpersonal skills as well as sales ability are also necessary. Some company is looking for an agent that has various related working experience by working as a receptionist or reservation clerks in some travel agencies. Many travel agents start their own businesses that do generally have prior experience working at an established agency.

If you want to travel this winter vacation and you are seeking for competent and trusted travel agents in Houston, MBD Vacations can provide agents you require. We can provide you skilled and experienced travel agents that travelers all over the Houston region have been proven for many years.

To contact us, please call us at (281) 410-1778 or you are free to visit our website for more details you may interested in for your travel.



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